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Wisconsin Department of Natural Resources Employment Announcement


Title: LTE - VISITOR SERVICES ASSOCIATE (5 Positions)

Contact: Michelle M. Hefty

Location: Rock Island State Park, 1924 INDIAN PT RD, Washington Island, WI 54246-9728

Telephone Number: (920) 854-2500

Hourly Rate: Between $10.50 - $11.50 per hour depending on experience and training.

Duration: Job starts approximately April 29, 2018

Job Description: Visitor Services Associate - LTE

This position registers campers and provides information and other services to visitors that come to Rock Island State Park. Full and Part-time positions available. ***NOTE***This position is on an Island off of Washington Island, which is accessible only by ferry service.

80% Collect fees and disseminate information. Use electronic cash registers, electronic credit card verification equipment and computerized reservation system. Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, and campground availability.

15% Manage daily sticker account and remit all revenues in a timely manner. Maintain accurate records regarding camper and campsite information. Maintain a clean and organized office with up-to-date information for both the public and other coworkers.

5% Assist park managers or other park employees in any other duties as assigned

Knowledge Required:

Required Qualifications:
- Ability to work independently, be self-motivated and punctual.
- Ability to work a modified schedule; nights, weekends, holidays, etc.
- Ability to communicate effectively with co-workers and public.
- Ability to work in diverse weather conditions for long periods of time.

Preferred Qualifications:
- Boat operation/handling skills.
- Prior work experience in customer service.
- Proficient in basic computer operations.


Application Deadline: March 23, 2018

To Apply: Submit Form 9100-162 LTE Application (hard copy also available at most DNR offices) , resume and references to:

Michelle M. Hefty
475 County Road NP
Ellison Bay, WI 54210
RE: Job Code 12005

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.


Last revised: 6/20/2018