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Wisconsin Department of Natural Resources Employment Announcement


Title: LTE - VISITOR SERVICES ASSOCIATE (2 Positions)

Contact: Andrew H Haffele

Location: Wildcat Mountain State Park, E13660 State Road 33, Ontario, WI 54651

Telephone Number: (608) 337-4775

Hourly Rate: Between $9.43 - $13.00 per hour depending on experience and training.

Duration: Job starts approximately April 29, 2018

Job Description: Visitor Services Associate - LTE

This position will greet visitors at a state park, and work from a contact station selling park admission stickers and trail passes, registering campers, and providing information about park amenities and local attractions in the area. This position will work daily with computers, cash registers, and credit card machines. This position may assist with maintenance duties including office and restroom cleaning, mowing, or painting.

55% Greet visitors collect and account for fees and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verifications equipment and computerized reservation and reporting systems.

25% Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability.

10% Distribute brochures, maps, and provide directions/routes of travel throughout the park; inform visitors of potential safety hazards.

10% Perform light maintenance duties. Mow grass. Pick up litter. Clean restrooms, campfire rings and picnic grills. Paint grills and picnic tables. Other duties as assigned.

Knowledge Required:

Required Qualifications:
- Applicant must demonstrate the ability to communicate effectively with co-workers and the public.
- Training or experience in customer service, cash handling, use of computer systems and related software and credit card verifiers.
- Must be able to work alone with minimal supervision and be able to work holidays, nights, and weekends.

Preferred Qualifications:
- Ability to communicate effectively with co-workers and public
- Customer service and cash handling experience
- Knowledge and experience working with computers
- Ability to work independently, be self-motivated and punctual
- Ability to work a modified schedule; nights, weekends, holidays, etc.


Application Deadline: March 14, 2018

To Apply: Submit Form 9100-162 LTE Application (hard copy also available at most DNR offices) , resume, cover letter and references to:

Andrew H Haffele
PO Box 99
Ontario, WI 54651-0099
RE: Job Code 11944

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.


Last revised: 12/18/2018