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Wisconsin Department of Natural Resources Employment Announcement


Title: LTE - VISITOR SERVICES ASSOCIATE (2 Positions)

Contact: Peter N Bakken

Location: Black River State Forest Castle Mound Contact Station, W10325 Hwy 12, Black River Falls, WI 54615

Telephone Number: (715) 284-4106

Hourly Rate: $11.000 per hour.

Duration: Job starts approximately June 25, 2018

Job Description: Visitor Services Associate - LTE

Greet visitors, collect and account for fees, and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems. Provide answers to visitor questions concerning the state forest and the area's recreational opportunities. Conduct revenue remittances and maintain sticker accounts. On a regular basis thoroughly clean bathrooms, facilities, campsites, and day use areas.

50% Greet visitors, collect and account for fees and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems

15% Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability. Distribute brochures, maps and provide directions/routes of travel throughout the park; inform visitors of potential safety hazards.

35% Clean restrooms, camping and day use areas, campfire rings and picnic grills.

Knowledge Required:

Required Qualifications:
- Ability to communicate effectively with co-workers and public
- Ability to work independently, be self-motivated and punctual
- Ability to work a modified schedule; nights, weekends, holidays, etc

Preferred Qualifications:
- Customer service and cash handling experience
- Knowledge and experience working with computers
- Custodial experience


Application Deadline: June 11, 2018

To Apply: Submit Form 9100-162 LTE Application (hard copy also available at most DNR offices) , resume, cover letter and references to:

Peter N Bakken
W10325 Hwy 12
Black River Falls, WI 54615
RE: Job Code 11941

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.


Last revised: 9/25/2018