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Wisconsin Department of Natural Resources Employment Announcement


Contact: Jeffrey C Roe

Location: GEF2 DNR Central Office, 101 S Webster Street, Madison, WI 53703

Telephone Number: (608) 264-6294

Hourly Rate: Between $17.25 - $20.00 per hour depending on experience and training.

Duration: Job starts approximately April 1, 2018

Job Description: Records/Forms Management Specialist - LTE

This position provides general business support to the Division of Forestry. The primary duties associated with this position involve the coordination of open records requests and administrative rules, as well as providing support and maintenance of internal business systems and processes.

50% Coordination of Open Record Requests and Administrative Rules: Implement Department procedures for processing open records requests and for developing administrative rules relative to the business of the Division of Forestry. Complete incoming open records requests or provide consultation for staff doing so. Provide consulting and support services for staff developing administrative rules.

20% Decision Information Transmittal (DIT) Coordination: Coordinate the documentation of policy and guidance issues by the Division of Forestry in DITs. Ensure that DITs issued by the Division of Forestry meet specified standards. Archive DITs as directed in Handbooks, SharePoint sites, and intranet pages. Develop and maintain indexes of DITs to facilitate access by users. Work with the Forestry Bureaus Management Team to analyze and make recommendations for process improvements.

20% Information Management: Facilitate the free flow of information between customers and Forestry staff. Answer main Division phone line, answer questions or direct callers to appropriate staff. Address electronic information requests. Process incoming and outgoing mail and coordinate large mailings. Work with the Forestry Bureaus Management Team to analyze and make recommendations for process improvements. Provide customer service to Division of Forestry staff and special projects as assigned.

10% Staff Directory Coordination: Coordinate the maintenance and ongoing improvement of data in the Department's staff directory data base. Ensure that new employees are entered into the data base and that identifying information and subjects of expertise are complete, accurate and appropriate.

Knowledge Required:

Required Qualifications:
- Skill in Microsoft suite of office/business products
- Established written and oral communication skills
- Experience in customer service
- Experience in managing business systems and records

Preferred Qualifications:
- High degree of organization
- Excellent Customer Service and communication skills
- Experience in project tracking
- Forestry or Natural Resources background

***NOTE*** This position is for 20 hours/week. We plan to hire one person to fill both this position and the Records/Forms Management Specialist position (Job ID 11804) to work a total of 40 hours/week. If interested, please apply for both positions.

Application Deadline: February 20, 2018

To Apply: Submit resume, cover letter and references to:

Jeffrey C Roe
PO Box 7921
Madison, WI 53707-7921
RE: Job Code 11805

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.

Last revised: 1/18/2019