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Wisconsin Department of Natural Resources Employment Announcement


Title: LTE - VISITOR SERVICES ASSOCIATE

Contact: Sara J Crook

Location: Pike Lake Unit Kettle Moraine State Forest, 3544 Kettle Moraine Road, Hartford, WI 53027

Telephone Number: (262) 670-3402

Hourly Rate: Between $10.00 - $12.00 per hour depending on experience and training.

Duration: Job starts approximately May 13, 2018

Job Description: Visitor Services Associate LTE

Greet visitors collect and account for fees and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems. Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability. Distribute brochures, maps and provide directions/routes of travel throughout the park. Conduct revenue remittances and maintain sticker accounts.

65% Greet visitors collect and account for fees and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems.

25% Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability. Distribute brochures, maps and provide directions/routes of travel throughout the park.

10% Conduct revenue remittances and maintain sticker accounts.

Knowledge Required:

Required Qualifications:
- Ability to communicate effectively with co-workers and public.
- Self motivated and punctual.
- Ability to work independently, be self-motivated and punctual.
- Ability to work a modified schedule; nights, weekends, holidays, etc.

Preferred Qualifications:
- Cash handling and customer service experience preferred.
- Knowledge and experience working with computers.


Application Deadline: February 21, 2018

To Apply: Submit Form 9100-162 LTE Application (hard copy also available at most DNR offices) , resume, cover letter and references to:

Sara J Crook
3544 Kettle Moraine Road
Hartford, WI 53027
RE: Job Code 11764

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.


Last revised: 11/17/2018