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March 20, 2020: Important notice

In response to the COVID-19 pandemic and Governor Evers' Executive Order #72 declaring a public health emergency, DNR is currently evaluating continuing education, certification/license renewal and exam requirements for ch. NR 114, Wis. Adm. Code, drinking water, wastewater, septage, landfill and incineration operators, as well as ch. NR 146, Wis. Adm. Code, licensed well drillers and pump installers. More detailed information about program requirements during the public health emergency will be available in coming weeks.

The DNR is pursuing the legal process to temporarily suspend ch. NR 114, Wis. Adm. Code, requirements and intends to provide significant flexibility in allowing for operators to complete their critical public health work without being burdened by certification renewal and continuing education requirements at this time. Please check the respective DNR program webpages for new information and reach out to your DNR facility contact if you have any questions or concerns. The DNR greatly appreciates your efforts for completing critical public health work during this challenging time.

Ch. NR 114, 499 and 524 Wis. Adm. Code require an operator to earn continuing education credits in order to maintain an active certification. These continuing education requirements are designed to help operators keep current on new requirements and technical innovations as well as acquire additional knowledge and skills.

Below is the training calendar, a list of online training opportunities, and information for training providers.


For a list of pre-approved training events, visit the operator certification training calendar.

training calendar button

About iCalendar and RSS Feeds: Two powerful little buttons on the calendar

iCalendar and RSS Feeds are powerful tools to stay informed about training events without having to constantly return to the DNR training calendar. With iCalendar, you can synchronize the DNR training calendar with another calendar, such as with your Outlook or Gmail calendar. Events from the DNR training calendar will automatically show up on your calendar.

Alternately, you can subscribe to a RSS Feed and be automatically notified when the training calendar is updated. RSS Feeds can only be viewed using a RSS Reader. Smart phones and most internet browsers have built in Readers. If you use a browser that does not have a built in Reader, do a search to find a Reader compatible for your device.

To subscribe, set your search criteria before clicking on the iCalendar or RSS Feed icons. For example, if you are a wastewater operator, you can filter by wastewater certification type to only show the trainings applicable towards wastewater certification. Then the iCalendar or RSS Feed will only display wastewater training events.

Click on the icons on the calendar for more information and instructions on how to use the iCalendar or RSS Feed.

Online training

The following training providers have been approved for continuing education credits. Refer to the chart below to determine the certification that training is approved for: Municipal Waterworks (MW) or Wastewater (WW).

Receiving credit

Most online training providers will submit attendance directly to the DNR on a monthly basis, so that your credits will show up automatically on you training history report. Those training providers are 360 Water, Approved Environment Inc, At Your Pace Online, Bismarck State College, First Net Learning, RoyCEU, Technical Learning College, and Zarathom. For other training providers, you will need to submit an Operator Training Report Form (4400–190), and attach a certificate of completion.

"CEU" versus "CEC" clarification

Some training providers use the term Continuing Education Unit or CEU. One Continuing Education Unit (CEU) = 10 continuing education credits (CECs) or 10 contact hours. For example, if a course is 0.9 CEUs, it is equivalent to 9 continuing education credits.

Training Provider Certification Type Website MW/WW
Approved Environment Inc WW
1 Attempt (At Your Pace Online) MW
AWWA Online Institute MW
Bismarck State College — National Energy Center of Excellence (NECE) MW/WW
32 and 48 hour courses.
California State University — Sacramento MW/WW
Several 18 hour online courses, as well as longer correspondence courses.
First Net Learning MW/WW safety
Courses approved for safety credits only; most 1 hour in length.
Kirkwood Community College MW/WW
Contact Kathy Bates at MATC to register.
Moraine Park Technical College MW/WW MW/WW
Technical Learning College MW/WW
Water Environment Federation (WEF) MW/WW
Water Otter MW/WW
Wisconsin Rural Water Association (WRWA) MW/WW
Zarathom MW/WW
1 hour courses

For operators

Operator Training Report (Form 4400–190)

Use this form for any relevant training that was not pre-approved by the DNR (such as in-house safety training) or for some online training. Training approved with this form will be added to an operator's Training History Report.

  1. Type directly within the PDF form.
  2. Save a copy for yourself.
  3. Send via email to Please do not email a scanned version of the form.
  4. The subject line of the email should read "[Training Course Title] — Operator Training Report Form".
  5. Attach the proof of attendance to the email (i.e. certificate of completion or a copy of the sign–in sheet).

Please refer to the Operator Training Report Form Instructions for more information.

For training providers

Training approval

Training providers need to complete the Training Approval Form (4400–288) if they would like their training to be reviewed for continuing education credits for operators. The form should be emailed to the Operator Certification Program at, along with an agenda or brochure detailing start and end times and time taken for breaks and lunch. Please see the Training Approval Form Instructions for more information on completing the form. Note: Internet Explorer is the recommended browser for opening the Training Approval Request form. If you are still experiencing issues with the form, see these troubleshooting tips.

Note: The Wisconsin DNR is currently not approving any additional online training providers.

The training contact will receive an email within 14 days stating whether the training has been approved or denied for credits. If approved, the email will state the number of credits granted and for which certification type(s), the Training Approval ID, and the training approval expiration date.

Recording attendance

It is the responsibility of the training provider to track operators' attendance by providing a check–in and check-out mechanism. Training attendance will need to be entered on the formatted Training Attendance Spreadsheet [Excel] and emailed to within 10 business days of completion of the training.

About our new electronic tracking system

On January 1st, 2014, the DNR implemented electronic tracking of credits. Please refer to the following documents for more information about this process:

Attendance policy

Obtaining credits — The importance of operators checking in and checking out of events

It is the responsibility of the training providers to track operators' attendance at training events and to report that attendance to the DNR. In order to ensure that attendance is properly recorded, operators must check–in at the beginning and check–out at the end of a training event. If an operator needs to leave early, they should also check–out so that they will be granted appropriate credit for the amount of time spent at the event. Without this check-out method, trainers do not have a way to verify how long an operator was in attendance.

Conferences and expos

In order to earn credit for training attendance, operators will need to check–in and check–out each day. Operators will be given credits based on total amount of time spent at the conference or expo each day. Each individual session will not be reported.

A special note for certified septage operators: For sessions pre–approved for septage certified operator "compliance" credits, operators must sign–in and sign–out of every session.

Last revised: Friday March 20 2020