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Wisconsin Department of Natural Resources Employment Announcement


Contact: Elias J. Wilson

Location: Richard Bong State Recreation Area, 26313 Burlington Road, Kansasville, WI 53139

Telephone Number: (262) 878-5606

Hourly Rate: $10.500 per hour.

Duration: Job starts approximately April 29, 2018

Job Description: Visitor Services Associate - LTE

These positions work independently performing a variety of duties including camper registration and sticker sales, and providing visitor information. Visitor Services Associates will use credit card readers, and computerized reservation and reporting systems. Knowledge: experience in cash handling and customer service. Cash register and personal computer operation preferred. Employment: work 35-40 hours per week mid-May through Labor Day, must be able to work weekends, evenings, & some holidays. Some spring and fall weekends are also available.

65% Greet visitors, collect and account for fees and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems.

25% Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability.

10% Distribute brochures, maps and provide directions/routes of travel throughout the park; inform visitors of potential safety hazards.

Knowledge Required:

Required Qualifications:
- Ability to communicate effectively with co-workers and public
- Customer service and cash handling experience
- Knowledge and experience working with computers
- Ability to work independently, be self-motivated and punctual
- Ability to work a modified schedule; nights, weekends, holidays, etc.
- Ability to work in diverse weather conditions for long periods of time.
- Have an interest or knowledge in Wisconsin's Natural Resources.

Preferred Qualifications:
- Prior work experience in cash handling.
- Prior work experience in customer service.
- Prior work experience with State Parks or Forests.

Application Deadline: March 19, 2018

To Apply: Submit Form 9100-162 LTE Application (hard copy also available at most DNR offices) , resume, cover letter and references to:

Elias J. Wilson
26313 Burlington Road
Kansasville, WI 53139
RE: Job Code 11989

Application materials will be reviewed and the most qualified candidates will be invited for an interview.

Additional Information:

**** Due to the nature of this position the Department of Natural Resources will conduct a comprehensive criminal background check on applicants prior to selection. Pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

Applicants must be legally authorized to work in the United States at the time of hire.

Last revised: 3/20/2018